Refund Policy

1. Overview

Thank you for choosing GhostClone. We are dedicated to providing high-quality surveillance solutions for iOS, Android, and PC. Your satisfaction is our priority.

2. Eligibility for Refunds

We offer refunds under the following conditions:

• Subscription Services: If you are dissatisfied with our monitoring features, you may request a refund within 10 days of your initial purchase.
• Technical Issues: If the software fails to operate on a supported device despite following our installation guides.
• Payment Errors: In the event of an accidental double-charge or technical billing error.

3. Digital Product Terms

Due to the nature of digital software and the immediate delivery of activation keys, refunds are processed based on the following:

• Immediate Access: Once a license key has been issued and the software activation process has begun, the product is considered delivered.
• Subscription Tiers: Monthly subscriptions can be cancelled at any time. Refunds for the current billing cycle are handled on a case-by-case basis.

4. How to Request a Refund

To initiate a refund request, please locate the "Support" or "Contact" link within the application or on your original purchase confirmation email.

Please provide your order ID and the email address used during registration to ensure prompt processing.

5. Processing Time

Approved refunds will be credited back to the original payment method. Depending on your financial institution, this may take 2 to 3 business days to reflect in your account.